Purpose
Registration on the platform and profile management. Informational communications related to the platform. Inquiries, suggestions, and complaints. Contact via the provided channels. Sending newsletters and promotions related to ProMakers®’ activities and services. Communications covered by or required by regulations or authorities. Market analysis, browsing, and usage statistics. Support via chatbot (fully anonymous process). Improvement of service quality and platform maintenance. Payment transactions and identity verification (KYC).
Legal basis
Contract, compliance with legal obligations, legitimate interests. In B2B relationships, pursuant to Article 19 of the LOPDGDD.
Retention
Statute of limitations applicable to potential liabilities arising from the processing.
Recipients
Service providers acting as data processors (ISPs). Third parties necessary for the platform’s operations. Administrative, judicial, and supervisory bodies.
Transfers
Not planned. If necessary, we will provide information along with the associated guarantees.
Rights
All rights recognized by applicable law.
Complaints
To the Spanish Data Protection Agency · www.agpd.es