How to send a quote to a client
When a client invites you to collaborate on a project or contacts you via message, you can respond with a formal quote. In it, you specify the price, payment terms, delivery date, and the formats in which you will deliver the work. The client reviews it and decides whether to accept or decline it.
How to access the quote form
- When you receive a project proposal, a notification will appear in the bell icon on the top bar. You can access it from the notifications inbox tab.
- Click on the notification to go directly to the chat with the customer.
- In the chat, you'll see the quote you received with a button that says: View Quote
- When you open it, you'll see the details of the client's project: title, description, type of service, required skills, estimated budget, and urgency.
- If this project matches your profile, click the button below: Request a Quote
What fields are included in the quote form?
The form is divided into two sections: quote details and service details.
Down payment options
When submitting your quote, you must specify what percentage of the total amount you will charge upfront at the start of the project. The remainder is charged upon completion and delivery of the work. The available options are:
Step-by-Step Guide to Filling Out the Quote
- Enter the total price of the service in euros in the "Service Price" field.
- Select your preferred down payment percentage: 25%, 30%, or 50%.
- Select the time unit (days, weeks, etc.) and enter the number of units in the delivery time field.
- In the " Formats and Files to Submit" section, indicate the format in which you will submit the final project (e.g., WAV, MP3, PDF, stems…).
- If you want to add context or additional conditions, fill in the optional message field (minimum 50 characters if you use it).
- Check that everything is correct and confirm by clicking the " Send" button
What the customer sees when they receive the quote
The customer will see a notification in the chat with a "View Quote" button. When they click it, they'll see the full breakdown:
Total price · Down payment percentage · Delivery date · File formats to be submitted · Additional message
Total amount · Amount due now (down payment) · Approximate term · Buttons to accept or decline
The customer has two options:
- Accept the quote — make the initial payment and the project will begin. You will receive a confirmation notification, and the project will become active.
- Reject quote — the project will not begin. You can continue negotiating via chat and send a new quote with revised terms.
When you CANNOT send a quote
- If you haven't completed your legal information (KYC verification with Stripe). Without this, the "Submit Quote" button will not be available.
- If the client has already accepted a quote from another designer for that project.
- If the project was canceled or closed by the client.
Frequently asked questions
You cannot edit a quote that has already been sent. If you need to change any terms, contact the client via chat so they can reject it, and then you can send a new one with the necessary changes.
The initial payment is deposited into your Stripe account as soon as the client accepts the quote. The remainder is released once you mark the project as completed and the client confirms it.
Yes. You can have multiple active quotes at the same time for different clients. Each project is independent.
Specify the specific file formats you will be delivering: WAV, MP3, WAV stems, PDF, Pro Tools project, etc. The more specific you are, the fewer misunderstandings there will be during the project.
You can send them a chat message reminding them that the quote is still pending review. There’s no set deadline for a response, but if a reasonable amount of time passes without a reply, you can consider the conversation closed and focus on other projects.
Yes. Promakers charges a platform fee on each transaction. You can find details on the current fees in the Pricing Policy section of the Help Center.